When an organisation is growing, it will often experience problems maintaining a consistent quality of service. Many will turn to technology to relieve these pains. But technology is not the solution.
The four phases of the W4 Methodology - Where, What, Why, What (Now) - includes four clear milestones. Each milestone proves the progress you are making as you pragmatically move from your current situation to your desired future state.
When IT is your responsibility but not your primary area of expertise, it can be difficult to figure out how to gain the IT capabilities that you want while ensuring you have the IT security that you need. My roadmap, containing 12 steps across 4 phases that I call the W4 Methodology, can help you work through the process in a pragmatic and sane way.