It’s not about technology.
It’s about business outcomes.

IT Adviser to Board Members and Senior Executives

I provide advice to board members and senior executives in the financial services industry, allowing them to focus on their real job by ensuring their technology and technology providers are fit-for-purpose.

For over 20 years, I have translated techie-speak into actionable advice and guidance.

Who am I?

Sam Glynn

I am Sam Glynn.

I worked in various IT management roles in the financial services industry for 15 years.

I have been an independent IT adviser since 2012.

I have seen how organisations have been exposed to large costs, audit problems, and other significant pain because they have not got a handle on one of the most important aspects of any business – Technology.

I help my clients to put manners on their IT systems and providers so IT becomes an enabler for the organisation, not a headache.

Who do I work with?

I primarily work with board members and senior executives of financial services organisations.

Many are based in Dublin city centre and the IFSC.

What do I do?

My recent work with board members and senior executives has included:

  • Central Bank alignment: Ensuring the organisation’s technology and IT governance aligns to the Central Bank of Ireland’s expectations with regard to IT & cloud outsourcing.
  • IT security assessment: Ensuring there is an appropriate level of security in place within the organisation to reduce the risk of cyber attack and payment fraud.
  • IT capability assessment: Reviewing the organisation’s current IT capabilities and assessing whether IT is a constraint or enabler for the organisation.
  • IT provider assessment: Reviewing the capabilities of current IT managed service provider or other outsourced service provider. Where necessary, helping the organisation to identify better alternatives.
  • IT Strategy & action planning: Developing a realistic IT strategy and pragmatic action plan that aligns to the organisation’s business strategy.

How do I work?

I know tech. I speak plain English.

My clients engage me because I can help them solve business problems.

  • I know technology: I have worked in IT for 20+ years. I have a BSc in Computer Science, MSc in Technology Management, and spent 15 years employed in various IT roles within the financial services industry. LinkedIn can tell you more.
  • I know the real world: I have worked for over 7 years as an independent IT adviser to financial services organisations, including 2 years advising businesses about the parallel universe of GDPR. I know the real world.
  • I know the regulated world: I know the importance of demonstrating compliance and aligning to guidance from the Central Bank.
  • I know how to communicate in plain English: I speak about business problems and technology solutions in plain English. My clients don’t want to hear about servers and software.

I focus on simple and reliable strategies.

I focus on achieving a business outcome as quickly and simply as possible.

  • I dislike ‘perfect’: I prefer a good solution that gets delivered quickly. In an ideal world, ‘perfect’ is better than ‘good’. In the real world, ‘perfect’ usually requires far more time and money, and the result can be complex and inflexible.
  • I dislike ‘complex’: I prefer simple solutions because complexity usually means more cost and less reliability.
  • I dislike ‘shiny’: I prefer solutions that re-use the technology you already have in your business. There are switching costs and risks associated with changing or implementing new technology. If I recommend a new technology, there will be very clear business reasons. At the end of the day, you need a solution, not more technology.

“How you do anything is how you do everything”.

The big things obviously matter. But I also know the importance of the small things.

  • I know what I know: I will tell you if I don’t think I can help you. It does not help either of us if I work on a problem that cannot benefit from my knowledge and experience.
  • I hate optimistic estimates and missed deadlines: I am pragmatic with estimates. When I state a completion date, it will be met.
  • I hate the invisible man: If you email me (or call me when I can’t answer), I will always strive to respond to you within 24 hours (but probably sooner).
  • I hate the unknown: If I state a fixed price (and I usually strive to do so), that will be the price you pay. I bear the risk of getting the price wrong.

 


Let’s talk

If you think I could help you, I’d be delighted to hear from you:

  • Connect with me on LinkedIn.
  • Call me at (01) 554 6268. If I am unable to answer, just leave your details and I will call you back.
  • Get in touch using the form below.

Privacy: Breaching your trust would destroy my business. I will only use your personal data for the purposes of responding to your query. More information is accessible in my privacy policy.

Our conversation will be confidential. But if necessary, I can send you a non-disclosure agreement (NDA) in advance of our conversation.