Sam is really easy to work with. He is highly organised with good clear communication. He always uses plain English, and avoids IT-speak!! The structure he brought to the process made it much easier for us to go through this – It brought real clarity to our current situation and the steps required to get to where we want to be. Sam’s pragmatism is also very refreshing – Too many IT / Cyber Consultants that I have encountered in the past just pushed the party line and did not consider the audience or organisational situation that they were dealing with. It is great that Sam was always on our wavelength in terms of identifying what is practical/possible, given the size and capability of our organisation and the needs of our clients.

Xcentuate partners with customers in the Financial Services, Agri, Pharma and Public sectors in EMEA and Asia-Pacific to transform their business operations. We know it is critical to get cyber security right so we can protect our customers and our business. We asked Sam to guide us.

From Day 1, I knew we had made the right decision. Step-by-step and always through plain English, Sam showed us how we could get from where we were to where we needed to be. His recommendations were always pragmatic and well-grounded. Every action was understandable,  achievable, and tied to a clear security benefit.

If you are confused about what appropriate security looks like, what’s important versus what’s just noise, I highly recommend that you ask Sam to define a clear path for your organisation.

IT isn’t our forte so we needed someone in our corner explaining in layman’s terms our current set-up, what needs to be done and how best to do it. Sam broke it down into a series of manageable steps and was willing to work as a liaison between our service provider. He translated IT language into language we could understand. The structure of his recommendations report ensured we were never overwhelmed by the task at hand. We would not have progressed to the point where we are without Sam – end of story. We can now respond to the Central Bank’s Risk Evaluation Questionnaire with a lot more confidence.

Sam is the only IT person I know who doesn’t talk out of his a**. He speaks like people speak!